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What is a travel app (PWA) and why you don't need an App Store
What a travel app or PWA actually is, how to install it without an App Store, use it offline, and what it costs.
Win more bookings by meaning more
Practical articles on client loyalty, personal service and the wow moment after booking.
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Your whole trip in one app vs. juggling separate apps and booking emails
Scattered booking emails and separate maps, weather and currency apps versus one integrated offline travel app.
Why a tour operator’s app doesn’t bind your customer to your travel agency
MyTUI, Corendon and Sunweb promote the tour operator — not your agency. Why that creates an opportunity for independent travel agencies: the trips …
How independent travel advisers can stand out from online booking sites
Trying to compete with Booking.com on price is a losing battle. Where independent travel advisers can win: personal advice, taking care of everythi…
The booking is only the beginning of the customer experience
For the travel agency, the booking file ends with the confirmation — for the customer, that is when the journey begins. By adding value from bookin…
From travel itinerary to personal travel app
Almost everything a good customer app needs is already in the travel itinerary. Here is how to turn it into a personal travel app in just a few min…
Why an independent travel app offers more than a single tour operator’s app
Tour operators can replicate almost any individual feature. The real difference with an independent travel app is supplier independence, your own b…
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Why a travel app is your best salesperson
The wow moment after booking is the travel agency’s most underestimated sales tool.